ibeth Casino – Privacy Policy

1. Introduction

ibeth ("ibeth," "we," "us," or "our") operates the online gaming platform accessible at ibeth.org (the "Platform"). We are committed to protecting the privacy and personal data of all users ("Player," "User," or "you") who access or use the ibeth Platform.

This Privacy Policy describes the types of personal information ibeth collects, the purposes for which it is used, the parties with whom it may be shared, and the rights available to you under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations. This policy applies to all ibeth services, including the website, mobile applications, live chat support, and any other digital touchpoints operated by ibeth.

By registering for an ibeth account or continuing to use the ibeth Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller Information

ibeth is the personal information controller responsible for your data as defined under the Philippine Data Privacy Act. For all privacy-related inquiries, you may contact our Data Protection Officer (DPO) using the details provided in Section 15 of this policy.

3. Personal Data We Collect

ibeth collects personal data through various means, including account registration, identity verification, gameplay activity, customer support interactions, and your use of the ibeth Platform. The categories of personal data we collect include:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Nationality and country of residence
• Residential address (including barangay, city, province, and ZIP code)
• Email address and mobile phone number
• Government-issued ID details (ID type, ID number, expiry date)
• Selfie or biometric photograph submitted for KYC verification

3.2 Financial Data

• GCash or PayMaya mobile wallet number
• Philippine bank account details (bank name, account number, account name) for withdrawal processing
• Debit card details where applicable
• Transaction history, including deposits, withdrawals, and bonus credits

3.3 Gaming and Account Activity Data

• ibeth account username and encrypted password
• Game history, wager amounts, win/loss records, and session durations
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, self-exclusion status)
• Customer support interaction records and chat transcripts

3.4 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Cookie identifiers and session tokens
• Platform access timestamps and navigation logs

4. How ibeth Uses Your Personal Data

ibeth processes your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Identity, contact, and login data
Identity verification (KYC) and age verification (21+)	Government ID, date of birth, selfie/biometric data
Processing deposits and withdrawals	Financial data, transaction history
Anti-money laundering (AML) compliance	Identity, financial, and transaction data
Providing and improving gaming services	Gaming activity, device, and technical data
Customer support and dispute resolution	Contact data, support interaction records
Responsible gaming monitoring and intervention	Gaming activity, account settings, self-exclusion status
Fraud detection and platform security	Technical, device, and transaction data
Sending service notifications and account alerts	Contact data (email, mobile number)
Regulatory reporting to PAGCOR and other authorities	Identity, financial, and gaming activity data

ibeth does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly consented to by you.

5. Legal Basis for Processing

ibeth processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual necessity: Processing required to fulfill our obligations under the ibeth Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with Philippine laws, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and PAGCOR regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing and Disclosure

ibeth does not sell, rent, or trade your personal data to third parties for commercial purposes. ibeth may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party identity verification services used to fulfill our regulatory obligations.
• Gaming software providers: Game content and platform technology providers who process gameplay data to deliver ibeth's gaming services.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory order.
• Legal and professional advisors: Lawyers, auditors, and compliance consultants engaged by ibeth, subject to professional confidentiality obligations.
• Law enforcement: Philippine law enforcement agencies where disclosure is required by court order, subpoena, or applicable law.

All third-party service providers engaged by ibeth are contractually required to process personal data only for the specified purpose, maintain appropriate security measures, and comply with the Philippine Data Privacy Act.

7. Cookies and Tracking Technologies

ibeth uses cookies, web beacons, and similar tracking technologies on the ibeth Platform. Cookies are small text files stored on your device that help ibeth recognize you, maintain your session, and improve your experience.

ibeth uses the following categories of cookies:

• Strictly necessary cookies: Required for the ibeth Platform to function. These cannot be disabled. They include session authentication tokens and security cookies.
• Performance and analytics cookies: Used to understand how players use the ibeth Platform, identify errors, and improve performance. Data collected is aggregated and anonymized.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Marketing cookies: Used only with your explicit consent to deliver relevant promotional content about ibeth. You may opt out at any time.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ibeth Platform.

8. Data Retention

ibeth retains your personal data for the following periods:

• Account and KYC data: Retained for the duration of your ibeth account and for a minimum of five (5) years after account closure, as required by Philippine anti-money laundering regulations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLA requirements.
• Gaming activity logs: Retained for three (3) years from the date of the activity, or longer if required for dispute resolution or regulatory purposes.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.

Upon expiry of the applicable retention period, ibeth will securely delete or anonymize your personal data in accordance with our data disposal procedures.

9. Data Security

ibeth implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the ibeth Platform
• Encryption of sensitive data at rest, including financial information and government ID data
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of ibeth's platform infrastructure
• Multi-factor authentication options for ibeth player accounts
• Incident response procedures for detecting and responding to data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ibeth will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act.

10. Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by ibeth:

• Right to be informed: You have the right to know what personal data ibeth collects, the purpose of collection, and how it is processed.
• Right to access: You may request a copy of the personal data ibeth holds about you, including information on how it has been processed.
• Right to correction: You may request correction of any inaccurate, incomplete, or outdated personal data in your ibeth account.
• Right to erasure or blocking: You may request deletion or blocking of your personal data where ibeth no longer has a lawful basis to retain it, subject to our legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe ibeth has violated your data privacy rights.

To exercise any of these rights, please contact ibeth's Data Protection Officer using the details in Section 15. ibeth will respond to all verified data subject requests within thirty (30) days of receipt, or within such extended period as permitted by the DPA where the request is complex or numerous.

11. Children's Privacy and Age Restriction

The ibeth Platform is strictly intended for individuals aged 21 years and above, in compliance with Philippine gaming regulations. ibeth does not knowingly collect personal data from individuals under the age of 21. If ibeth becomes aware that personal data has been collected from a person under 21, such data will be deleted immediately and the associated account will be permanently closed.

If you believe that a minor has registered on the ibeth Platform, please contact our support team immediately at [email protected] so that we can take prompt action.

12. International Data Transfers

ibeth primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or technology partners located outside the Philippines (for example, cloud infrastructure providers or gaming software licensors), ibeth ensures that such transfers are conducted in accordance with the Data Privacy Act and that the recipient provides an adequate level of data protection through contractual safeguards, including data processing agreements that incorporate the NPC's standard contractual clauses where applicable.

13. Third-Party Links

The ibeth Platform may contain links to third-party websites or services for informational purposes. ibeth is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to the ibeth Platform and services operated by ibeth.

14. Updates to This Privacy Policy

ibeth reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered ibeth players via the email address associated with their account, or by prominent notice on the ibeth Platform, at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. Your continued use of the ibeth Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

15. Contact and Data Protection Officer

For all privacy-related inquiries, data subject access requests, or complaints regarding ibeth's handling of your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 on the ibeth Platform after ibeth login

ibeth will acknowledge receipt of your request within five (5) business days and provide a substantive response within thirty (30) days, or notify you if an extension is required.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines:

• National Privacy Commission (NPC) — the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.

This Privacy Policy was last reviewed and updated in May 2026. ibeth is committed to maintaining transparency about how your personal data is collected and used.